To launch a Microsoft Teams meeting:

  1. Go to the Trainings section, locate the meeting in the calendar, click on it, and hit the Edit button in the appeared window.



  2. Locate the required session and click Start Meeting.


    The organizer can now launch a meeting 30 minutes before the session starts.

  3. As soon as the organizer launches the meeting in the iSpring Learn admin portal and logs in to their Microsoft Teams account (where the meeting was created simultaneously with iSpring Learn), the meeting status will be changed to Already Running and the Join now button will appear on the meeting page in the user portal.

    To join a meeting, enrolled users will need to click on the notification in the account or follow the link in the email that will arrive on the start date.

    Users can join a meeting 15 minutes before the session starts.

    Next, they have to click on the training name in the My Trainings section of the user portal and hit the Join now button.



Notes:

  1. Only the training organizer can launch an Microsoft Teams meeting.

    By default, the training organizer is the user who created it. After the meeting has been created, this user will be displayed in the Organizer field on the General tab, and only this user can launch and end the meeting.

    But if you select another user in the Account field, make sure that you assign them as an organizer so that they can launch and end the meeting. This can be done on the General tab.

    Such a user should meet the following conditions:

    • They should have permission to view trainings in iSpring Learn (the Account Owner, Account Administrators, Department Administrators, and custom roles enabled to view trainings are suitable)
    • Their emails in the iSpring Learn account and in the Microsoft Teams account should coincide
    • They should belong to the same Microsoft Teams account as the user who connected Microsoft Teams to iSpring Learn
    • The Calendar app should be installed in their Microsoft Teams account

  2. If the organizer launches the meeting in Microsoft Teams, then the meeting status in the user portal won't be changed to Already Running and the Join now button won't appear in the user portal.

    This is why it's important to launch the meeting in iSpring Learn.

  3. If a user clicks on the Join now button in the user portal but won't log in to their Microsoft Teams account or their emails in iSpring Learn and Microsoft Teams won't coincide, then the Attended status will appear on the Results tab and in the reports, but the participation time won't be populated there.

  4. The user's participation time will be calculated from the moment when they clicked on the Join now button until:
    • The organizer finishes the meeting in iSpring Learn
    or
    • 24 hours after the meeting start date

  5. The notification about the meeting starting will arrive at participants' accounts and emails on the date and time specified in the Start date field.

    When the organizer clicks the Start Meeting button, the notification isn't sent out to participants. This allows the organizer to launch the meeting earlier to set up sound and video.



  6. If the organizer launched the meeting before the start date or finished it later than the specified time, then they can edit the session and specify a different start date and duration before finishing the meeting.

    In this case, users' participation time will be calculated based on the new data.

    If the user joined the meeting before the start date and attended the meeting longer than the specified duration, then the extra time won't be used when calculating the user's participation duration.