With integration, you can automatically transfer employee and organizational structure data from Bitrix24 to iSpring Learn.

Bitrix24 is a multi-component online collaboration, automation, and marketing software platform for all kinds of organizations. Bitrix24 stores information about employees and the organizational structure of the company.

  • The synchronization only works in one direction from Bitrix24 to Learn.

  • The integration is supported on cloud and on-premise versions of iSpring Learn.

    On-premise software is installed and runs on a company's own hardware infrastructure, and is hosted locally, whereas cloud software is stored and managed on the provider's servers, and accessed through a web browser or other interface.

  • As per Bitrix24's policies, you need to have a Bitrix24 Marketplace subscription to install applications.

  • Before initiating synchronization, make sure that all fields marked as required in iSpring Learn are filled in Bitrix24, ensuring successful data transfer. Or, make these fields optional in iSpring Learn if you don't want to fill them in Bitrix24.

How to enable Bitrix24 and iSpring Learn integration

To enable this integration, install the iSpring Learn app from the Bitrix24 Marketplace. After payment, an iSpring manager will activate the integration for data synchronization.

To install the app:

  1. Log in to your Bitrix24 account and go to the Market tab.



  2. In the search bar, enter iSpring Learn and select the iSpring Integration Module for Bitrix24 application or use one of these links:

  3. Then, open the app and click on Install.



  4. Enter your Bitrix24 account name and accept the License Agreement and Privacy Policy and click Install again.



  5. On the iSpring Learn and Bitrix24 Synchronization Settings page, enter the administrator account URL, login and password. 



  6. Next, in the Sync start time section, enter the time when the data from Bitrix24 will be synchronized with iSpring Learn.

    Choose the time in the First launch in UTC field. Synchronization will occur once a day at this time.

    If you need to update the data twice a day in the morning and in the evening, for example, specify the second time in the Second launch in UTC field.



  7. Check whether employees will receive notifications with their login details.

    If your company has set up Single Sign-On (SSO) technology and employees use corporate login details, you can disable the Notifications to users option.



  8. Then, select whether department supervisors will be synchronized.


  9. Select the departments you want to sync.



  10. Follow the link at the top of the screen, and you will be taken to the request form.



  11. Enter your name, email, and phone number in the form. Then, click on Submit.



    Done! The iSpring manager will contact you to discuss further steps.

    You can sync multiple Bitrix24 accounts with one iSpring Learn account. In this case, the company name is created as a root department. The org chart of each Bitrix24 account is added as a separate child department within the root department.