If you are an existing customer, you can still sign in to iSpring Suite with a temporary code or use a workspace URL and your old credentials. But if you get a new trial or buy a new subscription, you are prompted to create an iSpring ID and sign in to your iSpring Suite with your iSpring ID.

There are two places where you can click on Sign In in iSpring Suite.

  • Launch iSpring Suite 11 and click on the user account icon in the top right corner. Then click on where it says Sign In.



  • If you have a project open, you can also go to the iSpring Suite 11 tab and click on Sign in to iSpring Suite Account.




How to Sign in With a Temporary Code

  1. Enter your email and click Send Code.



  2. Next, check your email inbox and copy the code.



  3. Enter the code and click Submit.



  4. If you have multiple accounts, select the one you want to work with.

    Great! Now you can go back to iSpring Suite and start creating courses right away!

How to Sign in With a Workspace URL

  1. First, click Sign in with account URL.



  2. Then, enter your account URL and click Continue.



  3. Next, fill in your account credentials and click Sign In.

    Perfect! Now you can return to iSpring Suite.

How to Find Your Account URL

  1. If you don't remember your account URL, click Find my account.



  2. Then, enter the email address you used to register your account and click Continue.



  3. Paste the code from the email and click Submit.



    Excellent!​

    If you can't sign in online because of antivirus software or a proxy server error, you can sign in with an activation code.