You can activate and deactivate iSpring Learn users.
Being an active user means having access to the iSpring Learn account. The number of active users is specified in your plan; the number of inactive users is unlimited. If the number of active users exceeds the number specified in your plan, all newly added users become inactive.
Have access to the iSpring Learn account in accordance with the departments they belong to
Cannot sign into the account
Don't receive email notifications
Don't have access to content that was previously available
Can't be enrolled in courses and events
Are available in reports
Are not counted for tariff plan limitations
Are still visible to administrators who can edit deactivated users’ profiles and activate them if needed — in which case, their permissions are restored
Here are some ways to activate users:
In the User Information Card
Go to the Personal Information tab.
Click on Change next to the user status and select Activate.
Confirm the activation.
In the Users List
Choose one or multiple users in the Users section. Select Activate.
Or you can click on "..." > Activate.
Confirm the activation.
In the Excel file
Click on Export/Import in the Users section and select Import users.
Download the import template.
Fill in the template with user information and change the user status to "Active" in the Status column.
Select a file with a populated template.
Finally, click on Import.
Confirm that you would like to update your users list.
