Check out the table below to find out who can add and manage users.
Role | Can add | Can add to |
---|
Account Owner | Any users | All departments |
Account Administrator | Any users, except for Account Owner | All departments |
Department Administrator | Course Authors and Learners | Departments they manage and their sub-departments |
Custom role | Learners | Departments they manage and their sub-departments |
To add a new user:
- Open the Users tab and click New User.
![](/ispring-learn/files/10683982/48333863/1/1642593140000/image2022-1-19_14-52-19.png)
- On the New User page, fill in the information.
![](/ispring-learn/files/10683982/54761683/1/1655294126000/image2022-6-15_14-55-25.png)
- If the user's role is Department Administrator or a custom role, choose the departments they will manage.
![](/ispring-learn/files/10683982/48333866/1/1642593549000/image2022-1-19_14-59-7.png)
- Select the groups that the user will belong to (optional).
![](/ispring-learn/files/10683982/48333867/1/1642594332000/image2022-1-19_15-12-11.png)
- Tick Notify a user by email that their learning portal was created if you want to send them an email with credentials to log in to their iSpring Learn account.
![](/ispring-learn/files/10683982/48333868/1/1642594380000/image2022-1-19_15-12-58.png)
- Finally, click Save.
![](/ispring-learn/files/10683982/54761684/1/1655294139000/image2022-6-15_14-55-38.png)